General Job description: Desktop support engineers solve problems with user computers, software and hardware, or systems of telecommunication. They are there to answer telephone customer support. They perform troubleshooting procedures, help with software applications and give instructions for correct use. If the problem is too difficult to resolve, desktop support escalates it to other, more highly trained or authorized staff.
Sample resume for a midlevel IT help desk professional
IT Help Desk Support Resume Example | Support Resumes | LiveCareer
This job will not only help you with your student loans and crippling debt but it will also help you figure out the meaning of life and even get your crush to notice you. You can win over the HR manager with a well-written resume objective. You can show them that you make up for your lack of relevant experience with passion and enthusiasm. Looking for inspiration? This guide is part of our larger series on resumes. Want to learn everything there is to know on how to make a resume? Start with our comprehensive guide.
Remember that recruiters only spend about six seconds on each application they receive, so you want to choose your most impressive information and share it first. Start your document with a header that contains your name and contact information, and then add a professional or objective statement, depending on how much experience you have. Follow this up with some pertinent skills and your previous work experience. Complete the document with your education. As you can see in our technical support resume sample, the entire thing should only take a page or two to complete.
Your resume needs to reflect all your duties and accomplishments. Describe your job duties with a list of your achievements. Here are a few tips for building a help desk resume. Present your value proposition in your help desk resume — a narrative statement of the main reasons you should be called for an interview.